Ram Expert Level 2 Practice Exam

These questions are part of the practice quiz. Start practicing

• The Ram 3500 max tow features a rear axle with which of the following specifications?
• Regarding rear axle gear ratios, which statement is correct?
• What best describes the Ram 1500 standard rear suspension?
• What are some of the responsibilities of the bailment pool?
• What does refresh rate mean concerning DRAM?
• The Support portion of the Job Rating worksheet is used to determine what values?
• How does RAM affect system boot time?
• What metric is most critical when determining if a vehicle is safe for towing?
• What is required by some states and cities for dump body upfits?
• Which RAM type is often used in laptops?
• How does the number of RAM modules affect system performance?
• Which vehicle's specifications are often evaluated for heavy-duty towing applications?
• What does the total weight of a vehicle with cargo, driver, and passengers, including fluids and equipment, refer to?
• What affects the strength of a frame rail?
• What is a common use case for ECC RAM?
• Who is responsible for attaching the required labeling that defines the vehicle's capability?
• In the Contain portion of the Job Rating worksheet, how is the kingpin weight calculated?
• Which factor can affect overall system stability during intensive tasks?
• Which aspect is typically increased as you raise the numerical gear ratio in a rear axle?
• What are the trailer hitch classes defined by the Society of Automotive Engineers?
• What feature helps maintain stability when towing heavy loads?
• What is the purpose of "SPD" in RAM modules?
• What is an advantage of using ECC RAM?
• Which of the following signifies the requirement of additional equipment for vehicle functionality?
• Which type of RAM generally has a higher cost?
• What is a key benefit of using steel wheels over aluminum wheels?
• In terms of performance, why is having enough RAM critical?
• Where is the Federal Motor Vehicle Safety Standard certification label located on the vehicle?
• What is the purpose of quad-channel memory configurations?
• Which RAM pickup truck models can be ordered with an eight-foot long bed?
• In terms of RAM, what does "density" refer to?
• In the context of RAM, what does "module" refer to?
• Body and equipment upfits that require additional power to operate require what?
• What does bandwidth refer to regarding RAM?
• What factor does RAM speed specifically impact in gaming?
• Which component aids in the effective articulation of the drivetrain in Ram vehicles?
• What is the primary purpose of a trailer hitch?
• What does GCW stand for in the context of vehicle towing?
• Which type of hitch allows the ball platform to be removed from the hitch receiver?
• What is the function of Brake Assist?
• Which body type is typically preferred for utility services?
• For a customer who frequently tows a travel trailer, which feature is especially important to teach during delivery?
• How does upgrading RAM affect a PC's multitasking capabilities?
• What is the benefit of using matched RAM sticks?
• Who is the best source for information about how much a Ram vehicle's intended payload will weigh?
• How long is the suspension travel for the rear of the RHO on a full-size Ram pickup?
• A loaded trailer weighing more than how many pounds should have its own brakes?
• What does a limited slip differential primarily enable?
• Which approach exemplifies a premium delivery when discussing technology features with a customer?
• What is a memory leak?
• What does "timing" refer to in RAM specifications?
• Which configuration would generally provide better performance for memory-intensive tasks?
• What does "PC4" indicate in RAM specifications?
• What capability is needed for body and equipment upfits that require additional power to operate a lift bucket?
• What role does the system clock play in synchronous RAM?
• How does RAM affect video editing software performance?
• What does higher latency in RAM affect?
• What type of side frame rails do Ram Light Duty pickups utilize?
• What is the primary purpose of RAM in a computer system?
• What is the function of RAM in the boot process of a computer?
• What is the term for the total weight supported by a given axle assembly?
• Why would a user opt for low-profile RAM modules?
• What is the first step in using New Vehicle Delivery to enroll a customer for connected services or Ownership Benefits?
• For what type of vehicles is the dump body upfit predominantly used?
• What is the minimum RAM requirement for Windows 10 to run efficiently?
• Where can VIN-specific GVWR and Payload information be located?
• What is the advantage of RAM with higher MHz ratings?
• How long is the shortest box available with the Light Duty Crew Cab and the Ram Classic Crew Cab?
• Which of the following describes a feature of aluminum wheels compared to steel wheels?
• Which of the following describes a primary benefit of using dual-channel memory?
• What is the role of the memory controller in a computer system?
• Why is it important to consider RAM timing and speed when buying?
• What occurs when RAM speeds are mismatched in a dual-channel configuration?
• What is the best approach to ensure the vehicle is delivered as promised?
• What aspect of vehicle operation do front frame rails primarily support?
• How soon should a customer be contacted after they take delivery of their new vehicle as part of premium follow-up?
• What are the main advantages of using RAM with a higher data rate?
• How does RAM speed influence overall performance?
• What does "synchronous" mean in relation to RAM?
• What is the standard power plant in the Ram 2500 and 3500?
• At what voltage does DDR4 RAM typically operate?
• For the Ram 3500, the Cummins 6.7L I-6 high-output turbo diesel engine is mated with which transmission?
• How many crossmembers do Ram Light Duty and Heavy Duty pickup trucks use?
• What is the difference between Single Channel and Dual Channel memory configuration?
• What does a memory upgrade typically improve?
• What is the total weight of a vehicle and trailer combination, including all equipment, called?
• If the Gross Combination Weight (GCW) exceeds the Gross Combination Weight Rating (GCWR), what does this indicate?
• What does ECC stand for in memory types?
• When referring to the RAM 1500, which of the following is NOT a configuration available?
• What is the intended use of a part-time four-wheel drive system?
• Why is it important to know the number of passengers a vehicle will carry?
• What vehicle has an available Quad Cab configuration?
• What is a key feature of part-time four-wheel-drive systems used in Ram vehicles?
• What role does thermal management play in high-performance RAM?
• According to J.D. Power, what percent of buyers will return to a dealership if their needs are completely understood?
• What does "high-density" mean concerning RAM?
• Which portions of the Job Rating worksheet should be completed when recommending a Ram vehicle for hauling cargo?
• What is one major benefit of using the Job Rating worksheet for RAM customers planning to haul or tow?
• Approximately what percentage of all chassis cabs are enhanced by a platform/utility, dump body, or service body upfit?
• In terms of RAM performance, what is a primary benefit of having more RAM?
• When should the trailer brake controller gain setting be adjusted?
• Which component is important for vehicle stability when towing a fifth-wheel trailer?
• Which best practice is defined as "Make everything all about the customer. Build loyalty to you and your brand by finding ways to make their life easier?"
• What percentage of a conventional trailer's maximum weight rating does the RAM brand recommend for calculating tongue weight?
• What is the main advantage of using an Aisin 8-speed heavy-duty automatic transmission?
• What does "memory overclocking" refer to?
• Which two types of RAM modules are commonly used in desktop computers?
• Which three box sizes are offered on Ram pickup trucks?
• Transfer cases without a center differential are typically used in what type of systems?
• Which RAM type is typically more expensive due to its speed?
• What does the "R" in "DDR4-RAM" signify?
• Which organization publishes the Truck Equipment Handbook that outlines commercial vehicle certification requirements?
• What type of frame are pickup trucks designed with?
• Which EV-specific feature should be emphasized during delivery to EV customers?
• What feature do all open differentials share?
• Which of the following statements is true regarding RAM capacity?
• Which feature should be covered in detail at delivery for a customer who enjoys accessing her music library during long drives?
• What effect does a less-than-perfect delivery have on overall Sales Satisfaction Index (SSI) scores?
• What is a common feature of open differentials?
• Where can one find excellent towing information related to vehicles?
• What type of engine options are available with the TorqueFlite 8 eight-speed transmission on the Ram 1500 Classic?
• A trailer with a Gross Trailer Weight Rating (GTWR) up to what weight is considered a light-duty trailer?
• Who is responsible for determining the body or upfit needed for the vehicle?
• In reference to towing capacity, what does GTW stand for?
• Which safety feature provides a single view of both sides of a trailer when backing up?
• What is the impact of using devices such as tablets, smartphones, and touchscreen monitors on SSI scores according to J.D. Power?
• What role does a sales consultant play in vehicle customization?
• What is the primary goal of qualifying a customer?
• What impact does RAM voltage have on performance?
• Which aspect is typically NOT a concern for customers during vehicle delivery?
• Which statement about a solid-axle, or non-independent, suspension is true?
• What do Federal Motor Vehicle Safety Standard regulations require regarding certification and labeling?
• What is the best source for Gross Combined Weight Rating (GCWR) information on vehicles with optional engines?
• What parameter helps determine the compatibility of RAM with a motherboard?
• What is the typical voltage level for DDR3 RAM?
• What does CAS latency measure in RAM?
• What is the maximum RAM limit for 32-bit operating systems?
• What is a key step in the sales process?
• What do "1Rx8" and "2Rx8" signify on a RAM module?
• What can happen if you exceed your system's RAM capacity?
• What delivery-related activity can Ram dealers perform to enhance vehicle deliveries?
• What is the term for the amount of weight that a truck carries, including driver, passengers, cargo, and tongue or king pin weight?
• What is a potential drawback of using RAM with higher voltage?
• What is the primary function of the "Smart" exhaust brake on the Cummins 6.7L I6 High-Output Turbo Diesel engine?
• What type of rear axle and rear axle ratio does the Ram Power Wagon utilize?
• Which statement is true regarding wheel and tire sizes?
• What does "DDR" stand for in RAM terminology?
• If the Gross Combination Weight (GCW) of a vehicle and trailer exceeds the Gross Combination Weight Rating (GCWR), what does this indicate?
• Which type of RAM is often used in laptops for its low power consumption?
• How does latency affect gaming performance?
• What is the term for the total weight of a trailer and its cargo?
• What is a reason tech enthusiasts prefer RAM with customizable RGB lighting?
• What type of hitch applies leverage between the tow vehicle and trailer, sharing tongue weight among all wheels?
• What is the importance of timing in RAM specifications?
• Why has rack-and-pinion steering gained popularity over recirculating ball steering?
• What is a motherboard slot in relation to RAM?
• What is the role of RAM in gaming performance?
• What factor can heavily impact a vehicle’s towing and payload capability?
• What happens when RAM is overclocked?
• What is a common symptom of faulty RAM?
• Which tools are commonly used for testing RAM stability and performance?
• What does "XMP" stand for in RAM specifications?
• What advantage does the "live" axle provide for traction compared to a standard axle?
• What does GVW stand for in vehicle specifications?
• What is the main distinction between buffered RAM and unbuffered RAM?
• What is the hitch capacity supported by the Ram 3500 HD's Class V hitch/receiver?
• Which calculation in the Support portion of the Job Rating worksheet indicates a truck is overloaded?
• In the 1-2-5-12 Rule, what does the "5" refer to?
• What is the primary purpose of the Job Rating worksheet?
• How many pre-set ride height positions are available with the Ram 1500 Active-Level, Four-Corner Air Suspension?
• During the sales process, what is critical for understanding customer's specific needs?
• In RAM performance, what does "latency" refer to?
• How can you check the RAM usage on a Windows PC?
• Which part of a truck's frame bears most dynamic loads during operation?
• What does fade resistance refer to in brakes?
• What is the potential consequence of running multiple applications with insufficient RAM?
• An on-demand four-wheel-drive system is available on which vehicle when equipped with the TorqueFlite 8 eight-speed automatic transmission?
• Which of the following vehicle weight values can change depending on circumstances?
• What does a bailment pool agreement allow upfitters to do?
• Which type of vehicle customization often requires consultation between various professionals?
• What is the trailer weight that triggers changing the setting on an Integrated Trailer Brake Controller from Light to Heavy?
• Which factor can significantly improve system performance during intensive tasks?
• What style of differential does not vary the amount of torque sent to the wheel?
• What system do Ram part-time four-wheel-drive systems use to reduce parasitic loss?
• The Ram 1500 TRX is equipped with which engine?
• What does the net payload of a vehicle include?
• How can one identify compatible RAM for their system?
• What is "virtual memory"?
• Why is it important for RAM to provide its specifications via SPD?
• What type of question is effective for gathering facts when qualifying a customer?
• What factors should be considered when upgrading RAM?
• Which frame material is rated over 30,000 psi?
• Which component helps improve braking performance in emergency situations?
• How does DRAM differ from SRAM?
• What are the classes of trailer hitches defined by the Society of Automotive Engineers?
• What role does a heat sink play in RAM modules?
• What does GVW stand for?
• The RAM Articulink front suspension is exclusive to which model?
• How does the rear axle ratio impact vehicle performance?
• In the context of RAM, what does overclocking refer to?
• What are the three most common upfit body types?
• What is a common misconception about RAM upgrades?
• What percentage of light- and medium-duty tow vehicles and trailers on the road exceed at least one manufacturer's weight rating?
• In which weight classes does the Ram ProMaster offer a high roof height for customer convenience?
• What upfits do farmers and landscapers commonly prefer for their payloads?
• Which entity is allowed to sell directly to a customer?
• The TorqueFlite 8 eight-speed automatic transmission on which model provides manual shifting capability?
• What are the three phases of the iShowroom new vehicle delivery process?
• Which option best describes a "live" axle?
• By how much does overloading a vehicle by just 25 percent cut its life expectancy?