Which best practice is defined as "Make everything all about the customer. Build loyalty to you and your brand by finding ways to make their life easier?"

The best practice that emphasizes making everything revolve around the customer and building loyalty to the brand through convenience is indeed centered on developing a customer-centric way of thinking. This approach involves understanding and anticipating customer needs, preferences, and pain points, allowing businesses to create tailored experiences that not only meet but exceed customer expectations. By prioritizing the customer experience, companies can foster strong relationships, enhance satisfaction, and ultimately drive loyalty.

A customer-centric mindset encourages organizations to engage deeply with their customers, seeking feedback and continuously adapting their processes and offerings accordingly. This focus helps to ensure that customers feel valued and understood, which is crucial for retaining them in a competitive market. It goes beyond simply providing a product or service; it seeks to make a positive impact on customers' lives, thereby creating a bond that translates into long-term brand advocacy.